Implementing an Online Booking Tool (OBT) is just one way companies can streamline travel bookings, improve compliance and secure the best value from their travel budget. However, the decision to use an OBT – and in particular, which OBT – needs to be based on a number of critical factors.
- your potential return on investment for OBT implementation
- overall travel spend
- travel program policies
- number of regular travelers
- anticipated traveler adoption rates based on travel patterns and travel supplier content online
What it means for your organization
- Offers the local language
- Benefits from access to local content for rail, car hire, hotels and local Low Cost Carriers (LCC) for airfares.
- Personal credit cards are in local currency and merchant fees are lower
- Single solution uses English as default language.
- Offers GDS fares which can lack the competitiveness of local content.
- BRIC markets have developed their own best in market
- Simple in-country approval process
- When cross-country approval is required, the process can be complicated by countries using different OBT’s
- Travel policy restrictions need to be set up for each country OBT
- Individual supplier management required for each OBT tool
- Opportunity to select an OBT which complements an expense package e.g. Concur
- Global OBT’s where present are not as extensive in all local markets
- Straightforward cross-country approval process
- One tool for all travelers, including the Super Approver at a global level
- Simple single policy restrictions and easy supplier management