Flight Centre Travel Group Announces Promotions & Re-Organization Putting Dean Smith at Helm of USA & Canada
March 23, 2015
Flight Centre Travel Group (FCTG) has announced an executive reorganization that comes with promotions and exciting moves within the North America leadership teams. Dean Smith, currently the President of FC USA, will now take helm of the entire FCTG operation in the Americas. While retaining his current title within FC USA, Smith will have total oversight for a team of 3,650 across the United States and Canada. Other moves, all effective April 1, 2015, include:
John Beauvais, President, FCTG Canada: Beauvais, formerly President of the corporate brands under the FC USA umbrella, is moving north and taking the reins in Canada. In his new role, Beauvais will be responsible for a team of 1,650 with a focus on corporate, leisure and specialty travel. With three decades of travel sales, marketing and executive leadership positions, Beauvais is well prepared for his new role. In his most recent post, which he was promoted to in March 2010, he oversaw all aspects, from operations to sales and marketing of the five corporate travel brands of FC USA, which include FCm Travel Solutions, Corporate Traveler, cievents, Stage and Screen Travel Services, Travel Associates and the FCm Travel Solutions’ partner network of companies in 14 countries across Latin America, including Brazil, Mexico and Argentina. Beauvais started with Flight Centre Limited in Los Angeles in 2004 as Vice President of Supplier Relations. He was also a member of the management team who assumed control of LibGo Travel post acquisition in 2008 and went on to lead the completion of the acquisition of Boston-based Garber Travel in 2010.
Charlene Leiss, President of Corporate Operations & Sales, FC USA: Leiss, who was most recently Senior Vice President of Corporate Sales within FC USA, is now going to be leading the entire business as the President of all the corporate brands, overseeing a team of 500. Her career has been one chockfull of awards and outstanding performance; most noteworthy is the honor she received for the past two consecutive years: Top Global Corporate BDM. This accolade signals out her performance among all of Australian-based Flight Centre Travel Group’s businesses, across the more-than 90 countries in which it operates, among a pool of 1,000-plus corporate sales people. Within FC USA, Leiss has been the top corporate sales person for five years in a row. She has achieved double-digit, often record-setting growth, year over year. Leiss’ career in travel began nearly 20 years ago with Boston-based Garber Travel. When Garber Travel was acquired by FC USA, Leiss was a key part of the transition.
Greg Dixon, EVP Corporate Brand Development, the Americas: Dixon, who has been President of Flight Centre Canada for the past eight years, started his career with FCTG in 1988 as a retail travel consultant in Australia. His extensive track record, with proven success in cultivating new businesses and brands, makes him an ideal fit for this new role. He opened the first corporate office in Sydney, Australia, and then went on to unveil the first Student Flights office for Flight Centre worldwide. Dixon left to pursue an entrepreneurial endeavor and returned three years later as National Leader for Flight Centre Direct. In 2002, he became Sales & Marketing Manager for FCm Australia/Asia, followed by his move to Vancouver a year later to establish the company's corporate travel division in both Canada & the USA.
“This is very exciting news for the future of the Flight Centre operations in the Americas and recognizes the significant growth opportunities and the benefits of aligned strategies here. Both the USA and Canada will continue to operate as separate entities, while simultaneously working much closer together to grow our brands and share our successes,” said Smith of the new leadership moves.
Beauvais, Leiss and Dixon will all be reporting in to Smith, who has been in his current post for six years now. He has led the charge on a number of ground-breaking initiatives, including the openings of the flagship Travel Centers, with multiple brands under the same roof, in Manhattan, Boston, Philadelphia and Los Angeles. Smith holds a special place for travel agents, as he himself started out with Flight Centre Limited in Australia, the parent company of FC USA, as a travel consultant in 1996 in Melbourne. He worked his way up the ranks, responsible for a number of the company’s Australian-based brands, including Infinity Holidays, Explore Holidays, Cruiseabout, and Quickbeds as the wholesale nation leader. In 2008, when Flight Centre Limited acquired Liberty Travel and GOGO Worldwide Vacations, Smith received a well-deserved promotion and moved to the USA. In 2009 Smith was promoted to President of FC USA. He oversees thousands of employees and operations across the company’s retail, wholesale and corporate travel brands.
About FC USA: FC USA Inc., a wholly owned subsidiary of Flight Centre Travel Group in Australia, includes nine brands spanning retail, wholesale and corporate travel. Its brands include Liberty Travel, GOGO Vacations, Worldwide Traveler, FCm Travel Solutions, Corporate Traveler, cievents, Stage and Screen Travel Services, Travel Associates and DiscountCruises.com. FC USA has its headquarters in Ramsey, NJ, in addition to businesses operating across the country in 24 states and Washington, D.C.
About FCm Travel Solutions: FCm Travel Solutions is one of the world's leading corporate travel and expense management consultancies. The brand has been recognized as the World's Leading Travel Management Company for the fourth consecutive year (September 2014). It creates strategic business travel programs for all types of companies across all sectors. FCm Travel Solutions blends global presence with local, flexible and personal service, and provides end-to-end corporate travel and expense management solutions. With a regionally focused international network of travel partners spanning over 90 countries, FCm Travel Solutions helps minimize the costs of business travel. Better travel ideas. Greater savings. www.fcm.travel
About Corporate Traveler: Corporate Traveler offers a unique combination of expert advice, local personal service and global negotiating strength to maximize your travel cost savings. Our travel experts are highly experienced and have exceptional product knowledge to deliver airfare and accommodation options that will have an immediate and positive impact on your bottom-line. Our flexible business model is shaped to match the distinctive needs of small to medium enterprises (SMEs), enabling us to better understand your travel requirements, offer tailored solutions and build long-term partnerships. You don't need to be a multi-national company to get the lowest possible travel rates – you just need to bring an expert on board. www.corporatetraveler.us
About Stage and Screen Travel Services: Stage and Screen Travel Services provides travel logistics to the world’s film/TV, performing arts, sports, music and entertainment industries. At Stage and Screen Travel Services, our people are the movers and shakers behind entertainment and sports travel. Most of our team members have previously worked or studied in the film, TV, music, sport or other areas of entertainment. Our leaders are among the most experienced in the industry. For well over a decade, Stage and Screen has been the largest Australian-owned travel company to specialize purely in entertainment travel and sports travel. Today, we have offices throughout Australia, Canada, New Zealand, and the US. www.stageandscreen.us
About cievents: Our clients come to us with their business challenges. As a full service creative agency we make it our job to solve those challenges with event engagement experiences that motivate and inspire your audience through events, loyalty programs and creative content. When we say we move people, we’re not only talking about our logistics team who transport delegates around the world and back again. We are engagement strategists looking to partner with you to create bespoke solutions for your marketing, events and communication needs. It’s what we call adding magic and it’s at the core of everything we do. We have offices in Australia, New Zealand, Hong Kong, the UK and the US. www.cievents.com