Quality Control

When your travelers book an airline ticket, reserve a rental car or make a hotel reservation, you want to be sure they're getting the best available rate that's compliant with your company's travel policy.

FCm Travel Solutions' revolutionary mid-office quality control tool does exactly that – and much more. This customizable travel fulfillment automation system ensures that:

• All specific account requirements for reporting are present in the record
• Rental car and hotel corporate ID numbers are checked
• Frequent flyer numbers are properly credited
• VIP status travelers are identified and handled according to policy
• Applicable upgrades are applied
• Seating and other preferences are honored
• Wait lists are checked, as necessary
• The best possible rate is booked, taking into account all negotiated prices
• The reservation is applicable to all policy parameters
• Verify unused tickets are applied from the unused ticket database

FCm's quality control tools not only meet the ever-changing needs of corporate travel, they also deliver bottom-line savings to your travel program.